If you have questions or need further assistance regarding your account or your unemployment insurance claim, please contact us at cv19@mdes.ms.gov
Mississippi Department of Employment Security
Office of the Governor
1235 Echelon Parkway
P.O. Box 1699
Jackson, MS 39215-1699
601-321-6000
We'd like to hear from you.
Email your general questions or comments about MDES, your WIN Job Centers in Mississippi or any of our services to
comments@mdes.ms.gov
For more specific requests, please see below.
Forgot your Password? Reset it Here.
Unemployment Insurance
MDES offers online filing. File your unemployment claim online here.
For Online Unemployment Services including those related to COVID-19, click here.
You can call to file your unemployment claim by telephone or call if you have questions about your existing claim. Our call center is open to assist with password reset issues, weekly certifications and claims filing for Unemployment Assistance.
Available seven days per week from 7 a.m. to 10 p.m.
601-855-3133
or Toll Free
1-888-844-3577
1-888-772-0061
________________
To File for Pandemic Unemployment Assistance (PUA)
Toll Free
1 (833) 919-0334
________________
For contact information for assistance from your local WIN Job Center, click here.
For questions regarding
Unemployment Benefits:
benefitpay@mdes.ms.gov
For questions regarding
Unemployment Tax:
tax@mdes.ms.gov
For questions regarding
Unemployment Benefits Overpayments:
bpc@mdes.ms.gov
For questions regarding
Appeals:
appeals@mdes.ms.gov
Labor Market Information
For general questions or comments concerning labor market information:
lmi-info@mdes.ms.gov
If you have a specific LMI program question, please select here to view LMI programs associated e-mail contacts.
Equal Opportunity Department
For general questions or comments regarding equal opportunity laws and regulations:
eo@mdes.ms.gov
Employment Services
Provides help for businesses and potential employees through a variety of employment, training and business services. For questions, contact us at:
Work Opportunities Tax Credit program for Businesses:
Telephone - 601-321-6013
Global Trade Adjustment Assistance for businesses and workers facing layoffs due to foreign competition:
Telephone – 601-321-6424
Rapid Response services and resources for employers and workers affected by business closure or layoff:
Telephone 1-800-762-2781
Veteran Services:
Telephone – 601-321-6512
Foreign Labor certification:
Telephone – 601-321-6030
Employment and Training programs:
Telephone – 601-321-5431
For Press, Radio, TV, and Print Media Requests
For press, radio, tv and print media questions concerning MDES:
communications@mdes.ms.gov
Department of Labor
Mississippi follows the Department of Labor federal regulations for Child Labor, Overtime, Employer Rights, Labor Laws, and Minimum Wage. For additional information contact:
Department of Labor
McCoy Federal Building
100 West Capitol Street
Ste. 608, Jackson, MS 39269
1-866-487-9243
www.dol.gov
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