Mississippi Department of Employment Security
Office of the Governor
1235 Echelon Parkway
P.O. Box 1699
Jackson, MS 39215-1699
601-321-6000
We'd like to hear from you.
Email your general questions or comments about MDES, your WIN Job Centers in Mississippi or any of our services to
comments@mdes.ms.gov
For more specific requests, please see below.
Forgot your Password? Reset it Here.
Unemployment Insurance
MDES offers online filing. File your unemployment claim online here.
For Online Unemployment Services including those related to COVID-19, click here.
Contact Center Phone Numbers
The MDES Contact Center is currently experiencing an increase in call volume. The Contact Center has a call-back system setup to allow callers to request a call-back. If you have requested a call-back, please do not call again. This will delay your call back from MDES.
The following numbers go into effect Tuesday, December 10, 2020.
CLAIMANTS:
For the following services call
601-493-9427
or 601-326-1119
- To file unemployment claims,
- Ask questions about existing claims,
- Password reset assistance, and
- How to file weekly certifications
Monday through Friday from 7 a.m. until 7 p.m.
For the following services call
601-493-9427
Monday through Friday from 7 a.m. until 7 p.m.
BUSINESSES:
For the following services call
601-493-9427
Monday through Friday from 8 a.m. until 5 p.m.
BENEFITS PAY CONTROL:
For the following services
call 601-493-9427
Monday through Friday from 8 a.m. until 5 p.m.
For questions regarding
Unemployment Benefits:
benefitpay@mdes.ms.gov
For questions regarding
Unemployment Tax:
tax@mdes.ms.gov
For questions regarding
Unemployment Benefits Overpayments:
bpc@mdes.ms.gov
For questions regarding
Appeals:
appeals@mdes.ms.gov
Labor Market Information
For general questions or comments concerning labor market information:
lmi-info@mdes.ms.gov
If you have a specific LMI program question, please select here to view LMI programs associated e-mail contacts.
Equal Opportunity Department
For general questions or comments regarding equal opportunity laws and regulations:
eo@mdes.ms.gov
Employment Services
Provides help for businesses and potential employees through a variety of employment, training and business services. For questions, contact us at:
Work Opportunities Tax Credit program for Businesses:
Telephone - 601-321-6013
Global Trade Adjustment Assistance for businesses and workers facing layoffs due to foreign competition:
Telephone – 601-321-6424
Rapid Response services and resources for employers and workers affected by business closure or layoff:
Telephone 1-800-762-2781
Veteran Services:
Telephone – 601-321-6512
Foreign Labor certification:
Telephone – 601-321-6030
Employment and Training programs:
Telephone – 601-321-5431
For Press, Radio, TV, and Print Media Requests
For press, radio, tv and print media questions concerning MDES:
communications@mdes.ms.gov
Department of Labor
Mississippi follows the Department of Labor federal regulations for Child Labor, Overtime, Employer Rights, Labor Laws, and Minimum Wage. For additional information contact:
Department of Labor
McCoy Federal Building
100 West Capitol Street
Ste. 608, Jackson, MS 39269
1-866-487-9243
www.dol.gov
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